EMA, Inc. is a nationwide wholesale envelope, stationary and business card supplier and printer. Our business has grown and evolved over the last 25 years, and so we have our software needs. Our old system was a patchwork of custom written and off-the-shelf software that was barely able to handle our fast-paced and complex operations. We needed a scalable, highly customized solution to run our business from sales to production, and also include a complete accounting package.

We searched for months and evaluated just about every possibility on the market before deciding on Ki Systems. We made a good decision.

The software itself is easy to use, yet very powerful and robust. Since it is a FileMaker-based system, we had the ability to completely customize it for our needs. The staff at KiBiz are not only technical experts, they are very proficient in listening to the customer and giving the customer what they want. On many occasions, I simply described a feature that I would like to have, and it was ready for me to test the following day. I have never received this level of service or support from any other company in 15 years as an IT director. The custom version of KiBiz that we use today is a sleek, powerful database system that has limitless possibilities to adapt to our company's growth. The final product not only met our expectations, it exceeded them.

As the technical director for several companies previously, I have had experience with custom solutions and software migration. This was the largest scale project I have undertaken, and was prepared for the worst. I was pleasantly surprised. The level of support and dedication to our success that we received from KiBiz was second to none. I spent countless nights and weekends making sure every facet of our business was covered, and KiBiz technical support was right there with me every step of the way.

Bottom line: Allen and his team are professional, thorough, and get the job done. I highly recommend any size company to consider Ki Systems for your business software needs. You will not be disappointed.
Feel free to contact me any time for a reference.

Trey Miller
IT Manager, EMA - Specialty Envelopes & More

Finding a business system that could handle the unique and rigorous demands of our company has been critical to our growth and success. Being a small design and manufacturing firm, we needed a system that could handle everything from clientele and sales management to marketing, accounting and our very specific production processes. The Kibiz system offered an impressive and comprehensive base package which handled 75% of our needs. From there, we worked with Allen and his team to create a custom solution that is truly tailored to our needs. We have now been using the system for just over a year and it has been a powerful, data workhorse that is delivering on its promises. Through the process of building and implementing our system, I have been continually impressed with the responsiveness and service that Allen and Ki Systems have provided, and the depth of knowledge and innovation that they bring to the Filemaker platform.

Khai Foo
CEO
Solus Decor Inc

Being able to combine into one integrated system has improved our
day to day rental operations incredibly. We went from a totally chaotic
time wasting “paper based” office with our sales and operations
departments not knowing what each other was doing to a fully
integrated efficient office with KiBiz. I think the best part about it is
that all of our sales data, inventory control and client contact info is
in one place. Now while our sales people are on the phone with a
client, equipment availability can be checked and quotes generated
immediately. Less time is spent tracking info down that was spread
all over our offices. By reducing our error rate incredibly, less time
is spent just getting jobs out the door. This has really allowed us to
maximize our profit potential on each order.
Michael Krevitt
Partner and VP Sales and Marketing
Show Group Production Services / ShowRig
Los Angeles and Las Vegas

The overall relationship with KiSystems shows them as a progressive
company willing to meet the needs of the customer. They are extremely
responsive to our requests for programming changes and have worked
hand-in-hand with our staff. We look forward to working with KiSystems
and to utilizing their expertise to help make our company become
increasingly efficient and productive.
Jon Stewart
Senior Director
Lamont Digital Systems, Inc.

"We were using Goldmine to manage our contacts, Excel to process
our orders, and Quickbooks for our accounting. Now, we don't need
any of these programs, with the KiBizSystem we can do everything
we want and much more."
M. Cruz, Director,
Guitar Center Systems,
Sunland, CA

"The KiBizSystem is very easy to use. It is an excellent asset for our company. They have been always available for support, and have quickly responded to our needs. I really like the customization feature of this software and it is reasonably priced." 

M. Cotton, Mgr., Glass Block Window Co., Phoenix, AZ
 
"In an attempt to discover the best database for my business I have tried a number of alternatives. I thought I had found a good program with Biz Basics. My problems began when I tried to adjust the program to my company and my way of doing business. These efforts resulted in much expense and frustration. I have been much happier with the Ki Biz Systems database. The support from Ki Systems has worked to fit the database to my business. With Biz Basics I felt as if I had to adjust my long established business processes to fit the application. With Ki Systems, the creative and patient support services are dedicated to making the database work for me, and the way I like to do business. Thanks for a great program and superior customer service." S. McCabe  President, Merrimac Public Relations, Chatham, NJ
 
"We have been using the KiBizSystem now for over 3 years. It was originally customized to our specifications, and has been adapted once or twice since. We have used it in conjunction with other database components from industry specific manufacturers, and I must say that FileMaker based KiBizSystem has more than held it’s own. We use it both as a stand alone and as a dependable back-up component to all our other systems. While parts of other systems have failed us and let us down, the KiBiz System has remained steady. Probably the most important feature of your system has been the customer support. I cannot think of a single other vendor that supplies us with personal customer support on a timely basis. Most of our other software companies supply us with a continual rotation of CS clerks, who never stay long enough to answer anything more detailed than how to log on and off the system. Thank you for your hard work and thank you for your fine product. "

G. Sperling, Blvd Pharmacy, Encino,CA
 
 "He has never been over budget. He gets a lot more done in an hour than we expected. He is easy to work with, and very thorough to look after all the details. He has an extensive knowledge of Filemaker Pro and has come up with many innovative solutions to our problems that have saved us a great deal of time and money." M.Trejo, IS Manager, Hollywood Reporter, Hollywood,CA

"This is really incredible, you can run your entire business from these files. On top of the basic database information gathering, you've added the ability to track and develop motivation as well as incentive to increase sales. I have yet to see any business administration programs available that are to this level of comprehensiveness."  "We were using Goldmine to manage our contacts, Excel to process our orders, and Quickbooks for our accounting.  Now, we don't need any of these programs, with the KiBizSystem we can do everything we want and much more." M. Cruz, Director, Guitar Center Systems, Sunland, CA
 

KiBiz is working out very well, it is really nice to have a piece of
software that you can pretty much customize however you want. Most
other programs we tried became frustrating pretty quickly because we
didn't fit the 'cookie cutter' business the program was designed for, so
it is nice to have such a flexible system.

Robert Hencke HMS Enterprises Webmaster, Pepperel, MA
 

You've got what we have been looking for. It's like you wrote it for our company. Right now we're using 5 different programs to run our company- Quickbooks, Excel, FileMaker, UPS-World Ship, and Word. We're all over the place. It looks like you have thought of everything we need in our business.

Steve Monette
Incident Control Systems

I have to tell you again what a GREAT system you have created! You have
really been thinking about everything! I hope you get lots of business
because you are worth it! It is going to be so much fun to start using it.
Thanks!!!!
Britt Hedman, Customer Service @ Technus, Inc.
Decatur, IL