KiBiz Business Management Platform
Customer Care Means Getting Closer to Your Customers!
THE "WAIT & HOPE" CUSTOMER CARE STRATEGY
The lightning pace of commerce today generally means that, for most businesses, customer care is an after thought. Just staying up with the day-to-day flood of activities to keep the doors open is about all that can be accomplished. With this dizzying pace, trying to proactively provide customer care and develop closer relationships with your customers, tends to move down the list of priorities.
THE IMPORTANCE OF CUSTOMER CARE
Across the globe, 96% of consumers say customer service is an important factor in their choice of loyalty to a brand and when asking consumers what impacts their level of trust with a company, offering excellent customer service ranked number one.
CUSTOMER CARE MEANS GETTING CLOSER TO YOUR CUSTOMERS
What if there was a solution that would allow you to get closer to your customers without taking away valuable time from those important day-to-day operational tasks? The KiBiz Customer Portal is the solution you have been waiting for. With the KiBiz Customer Portal, you can now provide a customer-optimized, device agnostic portal for all of your customers. Finally, here is your opportunity to get closer to your customers and build strong, long-term and profitable relationships.
Key Benefits and Features of the Customer Portal
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For more information on how KiBiz Systems can Help your Business run more efficiently, automate your work processes and expand the reach of business to eCommerce and new marketplaces your can take these next steps.
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